Ticketing & Management Portal

Front End Engineering Lead (Remote)

1.The Challenge

The client needed a robust web platform to handle complex post-transaction workflows—specifically booking modifications, re-ordering, refunds, and distinct permission levels for different staff roles.

2.The Solution

Architected a comprehensive management dashboard. Implemented granular Role-Based Access Control (RBAC) and engineered a seamless Reorder workflow that handled intricate state management for ticketing logic.

3.The Impact

Delivered the MVP on time with 100% distinct user workflows (booking, ticketing, refund) functioning smoothly from Day 1.